Shipping policy

Shipping Methods:

We offer shipping via AusPost and the shipping cost will be calculated based on the cost of the purchases in your order as well as your selection of standard or express shipping.

Processing Time:

Orders are typically processed within 1-2 business days after they are placed. Once your order is processed, you will receive an email confirmation with your shipping tracking number.

Shipping Time:

Shipping time varies depending on the shipping method you select and your location. Standard shipping usually takes 2-15 business days, while express shipping can take 1-8 business days. Please note that shipping times may be longer during holidays and peak shopping seasons. Please be advised that shipping estimates are not guaranteed, and are dependent on Aus Post delivery times for regions within Australia as well as any unforeseen delays with their couriers.

Shipping Restrictions:

We currently only ship within Australia and won’t be available for international shipping at this current stage.

Shipping Costs:

Shipping costs are calculated based on the final cost of your purchases as well as your selection of standard or express shipping. You will see the shipping cost at checkout before you complete your purchase.

Free Shipping:

We offer free standard shipping on orders over $50 and free express shipping for orders over $110. Free shipping is only available to customers in Australia.

Order Tracking:

Once your order has been shipped, you will receive an email with your tracking number. You can use this tracking number to track the status of your shipment on the carrier's website.

Shipping Insurance:

All shipments are insured for the full value of the items in your order. In the unlikely event that your package is lost or damaged during transit, please contact us and we will work with the carrier to resolve the issue.

Shipping Questions:

If you have any questions or concerns about your shipment, please contact us or read or FAQS
info.dewdropbeauty@gmail.com. We are happy to assist you in any way we can.